Privacy Policy

Welcome to Stake, your destination for online casino entertainment. This Privacy Policy outlines how Stake.com, operated by Medium Rare N.V., a company registered under the laws of Curaçao, collects, uses, maintains, and discloses information collected from users (each, a "User") of the Stake.com website ("Site"). This policy applies to the Site and all products and services offered by Stake. Your privacy is important to us, and we protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant. By using the Stake platform, you accept this policy. If you do not agree to this policy, do not use our Site.

Stake collects various types of information to provide and improve our services, ensure security, and meet our legal and regulatory obligations. This includes:

• Personal Identifiable Information (PII): This includes your name, date of birth, email address, postal address, telephone number, and identification documents (e.g., passport, driver's license) which we collect during registration, account verification, and "Know Your Customer" (KYC) procedures.
• Financial Information: Details related to your deposits and withdrawals, including cryptocurrency wallet addresses and transaction IDs. We do not store full credit card details.
• Technical Data: Information about your device and internet connection, such as your IP address, browser type and version, operating system, time zone setting, browser plug-in types and versions, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, including your gaming activity, betting patterns, pages visited, and time spent on the Site.
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and any other correspondence.
• Publicly Available Information: In some cases, we collect information about you from public sources to verify your identity or for fraud prevention purposes.

Stake uses the collected data for various purposes, primarily to deliver our services effectively and securely:

• To Provide and Maintain Our Service: This includes managing your account, processing your transactions, and providing you with access to our games and features.
• To Personalize User Experience: We use information to understand how our Users as a group use the services and resources provided on our Site, allowing us to tailor our offerings.
• For Security and Fraud Prevention: This detects, prevents, and investigates fraudulent or illegal activities, including money laundering and underage gambling. This is a core responsibility for Stake.
• For Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
• To Improve Our Site: We continually improve our website offerings based on the information and feedback we receive from you.
• For Marketing and Promotional Purposes: With your consent, we use your information to send you updates, promotions, and information about new games or features that may interest you. You can opt out of these communications at any time.
• To Comply with Legal and Regulatory Obligations: Including reporting to our licensing authority and other governmental bodies as required by law.

Under GDPR, Stake relies on several legal bases for processing your personal data:

• Performance of a Contract: Processing is necessary for the performance of the terms and conditions of service to which you are a party, or to take steps at your request before entering into such a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which Stake is subject, such as anti-money laundering (AML) regulations and responsible gambling requirements.
• Legitimate Interests: Processing is necessary for the legitimate interests pursued by Stake or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. This includes fraud prevention, network security, and improving our services.
• Consent: In specific situations, we ask for your explicit consent to process your data, for example, for certain marketing activities. You have the right to withdraw your consent at any time.

Stake takes your privacy seriously and shares your personal data only in limited circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our Users, such as payment processors, identity verification services, and customer support platforms. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Regulatory and Law Enforcement Bodies: We disclose your information when required by law or in response to valid requests by public authorities (e.g., a court or government agency), particularly for AML, fraud prevention, and responsible gambling compliance.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.
• Affiliates: We share data with our corporate affiliates, who are bound by this Privacy Policy.

Stake adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Our Site is secured using SSL (Secure Socket Layer) technology, and we employ robust encryption methods to safeguard your data during transmission and at rest. We regularly review our security procedures to ensure they remain effective and up-to-date.

Depending on your jurisdiction, and particularly under GDPR, you have certain rights regarding your personal data held by Stake:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that Stake correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure ("Right to Be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that Stake restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that Stake transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Our Site uses "cookies" and similar tracking technologies to enhance User experience. Cookies are small text files placed on your device's hard drive by a website server. They help us remember your preferences, understand how you interact with our Site, improve our services, and deliver relevant advertising. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly if you do so. For more detailed information, please refer to our dedicated Cookie Policy.

Stake retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, including for satisfying any legal, accounting, or reporting requirements. This typically means for the duration of your account with Stake and for a further period as required by our licensing authority and anti-money laundering regulations, usually five to ten years after account closure. We securely delete or anonymize your data once it is no longer needed.

Stake operates globally, and as such, your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using Stake, you consent to this transfer. We ensure that any such transfers comply with applicable data protection laws, and we implement appropriate safeguards, such as standard contractual clauses, to protect your data.

Stake's services are not directed to individuals under the age of 18 (or the legal age for gambling in your jurisdiction, whichever is higher). We do not knowingly collect personally identifiable information from anyone under this age. If we become aware that we have collected personal data from a child without verification of parental consent, we remove that information from our servers. If you believe that a child has provided us with personal data, please contact us.

Stake has the discretion to update this Privacy Policy at any time. When we do, we will revise the "last updated" date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with Stake, please contact us at:

Support Email: [email protected]

Our registered office details can be found on our Site and with our licensing authority.